With many years working within the Marketing and Digital professions Dan and Andy, the founders of Hassle Free WP both encountered companies experiencing the same common issues with their websites:
- Sites would be built by a developer and abandoned for the customer to maintain.
- The website’s original developer would go off grid, or take weeks to fix basic problems.
- Clients spent lot of time performing changes themselves, often with little technical knowledge or the time.
- WordPress sites would drop due to a development issue, but the fix would be too small for a developer to quote for. Or changes made by the client would cause the site to drop and they couldn’t recover it.
Working with websites and understanding the way they functioned, and spending extensive time getting to understand WordPress we ended up being able to not only effectively maintain our own sites, but also support for our clients/partners. Learning the best ways to recover and optimise their sites.
Solving a problem.
Having seen the issues encountered by real world website owners, there had to be a service out there that specifically maintained WordPress? Well yes, there were. But these were faceless organisations that hid behind ticketing systems and online forms.
The founders of Hassle Free WP wanted to provide a WordPress maintenance service with a personal touch, the human element. Launching in late 2018 the company maintains many of the websites developed through the sister businesses, but also has taken on numerous ones from other developers and independent clients who just want to remove the worry of their website away.
We take away the stress and are there, via email, phone (or numerous channels) to reassure you, fix issues and make the changes you need to keep your site looking and performing at it’s best.